At Chikankarworld.com, we take great care in crafting and delivering high-quality handcrafted Chikankari suits. Each piece is carefully inspected before it is shipped to ensure it meets our high standards. As our products are handcrafted and made to order, we do not offer refunds, returns, or exchanges except in cases where a defective or incorrect product is received.
1 – No Refund, Return, or Exchange Policy
- All Sales Are Final: Once an order is placed, it is considered final. We do not accept returns, exchanges, or provide refunds for any reason other than the exceptions outlined below.
2 – Exceptions: Defective or Incorrect Products
- Defective Products: If you receive a product that is defective, damaged, or does not meet our quality standards, please contact us immediately.
- Incorrect Products: If you receive a product that is different from what you ordered, please contact us immediately.
3 – How to Report a Defective or Incorrect Product
- Ensure that you video record while opening our parcel.
- To report a defective or incorrect product, please follow these steps:
Contact Us: Email us at voapparelonline@gmail.com within 48 hours of receiving your order. Please include your order number, a description of the issue, and clear photos of the defective or incorrect item.
Assessment: Once we receive your report, our team will assess the situation. If the product is found to be defective or incorrect, we will provide instructions on how to return the item to us.
Resolution: Upon receiving and inspecting the returned item, we will either:
- Send you a replacement at no additional cost.
- Offer you a store credit for the value of the item if a replacement is not available.
4 – Shipping Costs for Returns
If your claim is approved, we will cover the shipping costs for returning the defective or incorrect item to us and for sending you a replacement.
5.Contact Us
If you have any questions or need assistance with a defective or incorrect product, please contact us at:
Chikankarworld.com
Email: voapparelonline@gmail.com
Phone: +91 88068990696